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iTOOLco LIMITED SIX YEAR WARRANTY

Our “WORRY-FREE WARRANTY” is the best you’ll find in the industry.

We believe a solid warranty package ensures the safety, reliability and service our products are meant to deliver — from the beginning to the end of every job.

iTOOLco warrants that new tools will be free of defects with normal use and prescribed maintenance as described in the owner’s manual for six (6) years from the date of manufacture (or date of purchase with proof of purchase).   iTOOLco will repair or replace, without charge, or refund the purchase price of, any defects due to faulty materials or workmanship for six (6) years from the date of manufacture or purchase.  This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.

Ordinary maintenance items or adjustments, parts subject to normal wear and replacement, tool abuse, improper maintenance, neglect or accident are excluded.  In addition, damage due to use of the tool after partial failure or use with improper accessories is excluded.   This warranty does not apply to damage caused where repairs have been made or attempted by others.

This warranty does not apply to certain accessory items nor to any Pull-Comm products, which are not manufactured by iTOOLco.  iTOOLco does not condone nor support the use of any non- iTOOLco engineered, designed, and manufactured accessories or consumables with its products. Use of any non-iTOOLco products may affect performance or void the warranty.  iTOOLco is not responsible for any damages or losses incurred and user assumes all risk and responsibility with non-iTOOLco derived products.  Also excluded are certain “wearing parts.”

During the above warranty period, should your iTOOLco product exhibit a defect in materials or workmanship, you should call Customer Service at 865.670.3713 and receive instruction for shipping.   We encourage all returns to be done directly through iTOOLco.  In year one of your warranty, iTOOLco will pay for shipping both to and from the manufacturing shop.  The repair shop is located at 100 Meco Lane, Oak Ridge, TN 37830.  A copy of your proof of purchase should be included.  All warranty returns must include a Return Merchandise Authorization (RMA) number.  

NO WARRANTY, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, OTHER THAN THE ABOVE WARRANTY IS MADE WITH REGARD TO THIS PRODUCT. iTOOLco DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, AND ALL OTHER WARRANTIES. IN NO EVENT SHALL iTOOLco BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS.

THIS WARRANTY EXCLUDES ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This WARRANTY gives you specific legal rights that may vary from state to state.

No agent, representative, distributor, dealer, or employee of iTOOLco has the authority to increase or otherwise change the obligations or limitations of this warranty.

For a full copy of your warranty, please call Customer Service at 865.670.3713 and we will mail a copy to you.  

To register a product for our warranty, follow this link and complete the form.

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